Bash needed more than just studio growth—it needed cohesion. With expansion on the horizon, the team lacked internal systems, scalable processes, and unified studio operations to maintain brand consistency and customer retention across locations.

Angela led the operational transformation of Bash Boxing—building SOPs, optimizing scheduling workflows, and implementing sales strategies that converted leads and retained members. She managed cross-location staff, drove day-to-day operations, and led the launch of community events and local partnerships. Her work ensured that every aspect of the customer journey—from front desk to class floor—was aligned with Bash’s brand promise, laying the groundwork for sustainable growth and cultural consistency.